Privacy Notice
Last updated: 0803026
1. Introduction
Leicester Electrical Services (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal information when you visit our website or contact us regarding our electrical services in Leicester and surrounding areas.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following information:
- Name
- Phone number
- Email address
- Address or property location (for quotations or electrical work)
- Any information you provide when contacting us through our website, phone, or email
- Website usage data such as IP address or browser type (via cookies or analytics)
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Schedule and carry out electrical work
- Communicate about appointments or services
- Improve our website and services
- Maintain business records for legal and accounting purposes
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Legitimate interests – to respond to enquiries and operate our business
- Contract – to provide services you request
- Legal obligation – to comply with legal or regulatory requirements
5. How We Store and Protect Your Information
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Your information is only retained for as long as necessary to fulfil the purposes outlined in this notice or to meet legal requirements.
6. Sharing Your Information
We do not sell your personal data.
We may share information with:
- Professional advisers (such as accountants)
- Service providers that help operate our website or booking systems
- Authorities if required by law
All third parties are required to respect the security of your personal data.
7. Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.
8. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data where appropriate
- Object to or restrict certain processing
- Request transfer of your data to another service provider
To exercise any of these rights, please contact us using the details below.
9. Contact Details
If you have any questions about this Privacy Notice or how we handle your personal data, please contact:
Leicester Electrical Services
Leicester, United Kingdom
Email: [email protected]
Phone: 01164887475
10. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).